For technical reports, include:
- Browser and version you are using.
- What you were doing when the issue happened.
- Error message (if any).
- Screenshot (if possible).
Support
Need help?
Complete the form and our team will reply as soon as possible.
For player reports, include:
- Reported player's username.
- Approximate date and time.
- Description of the inappropriate behavior.
- Available evidence (screenshots or chat messages).
Response times
- Critical errors (game not working): 24-48 hours.
- Behavior reports: 2-3 business days.
- General requests: 3-5 business days.
Code of conduct
Allowed:
- Fair and competitive play.
- Respectful communication.
- Reporting technical or behavior issues.
Not allowed:
- Offensive, discriminatory, or abusive language.
- Cheats or use of external tools.
- Repeated intentional match abandonment.
- Spam or unsolicited advertising.
- Harassment toward other players.
Violations may result in: warning, temporary suspension, or permanent ban.